Refund Policy

At Websoftstar Infosystems LLP, we aim to ensure complete satisfaction for all our clients. This Refund Policy explains the conditions under which refunds may be approved.

Eligibility for Refund

Refunds are applicable only in the following cases:

• Duplicate payment made by mistake
• Payment completed but service not initiated due to a technical issue from our side
• Payment failure where the amount is debited but service is not activated

Non-Refundable Services

The following services are strictly non-refundable:

• Website design and development once work has started
• Mobile application development services after project initiation
• Domain registration, hosting, and server-related services
• Third-party tools, APIs, plugins, or licenses
• Custom software development, consultation, and digital services

Refund Process

If a refund request is approved, the amount will be credited to the original payment method within 7–10 working days. Any applicable payment gateway or transaction charges may be deducted.

How to Request a Refund

To request a refund, please email us at support@websoftstar.com with the following details:

• Transaction ID / Payment Receipt
• Registered email or contact details
• Reason for refund request

Policy Updates

Websoftstar Infosystems LLP reserves the right to modify or update this Refund Policy at any time without prior notice.

Last updated: January 2026